Returns Policy
If the object is used or damaged, we will not return or refund.
On festivals &exclusive occasions, because of having a restrained stock, we do now no longer receive returns. This is because of the truth that when the sale of the object, its removed from our internet site and its now no longer to be had for the pageant season for which it became at the beginning bought. As we aren’t capable of resell the clothes after the occasion,we aren’t capable of receive the returns. For the items we receive returns, however, please observe that items should be in an unused circumstance and include all of the unique tags and packaging (if any). Unfortunately, because of their sensitive nature we can’t provide returns on any used cloths or clothes.
All returns for anything purpose are best conventional inside 7 days of sale best.
No returns are conventional after 7 days.
Postage (Both ways) is paid through the purchaser and its nonrefundable. If you’re given a loose transport due to the fact your order became over the brink of loose transport and you come back a few object(s) from that order, if the brand new overall then is beneath the loose transport threshold then general transport can be charged for your account.
Sale clothes (decreased charge clothes) aren’t perfect to be returned. They can’t be exchanged as well. They are decreased either due to being give up of season, occasional sale period,a few marks, a few harm or color difference from the pictures. Sale gadgets are bought with the information that those is probably graded items and having those problems will NOT be categorized as a fault.
When we received query for return then forward to online team for processing which takes anywhere between 5 to 15 days.
All Made to measure orders or orders where we have made alterations are not eligible for exchange or return. This is because when a dress has been altered or made for your size, it would not fit for sale for someone else.
“Made to Measure Item(s):
All Pre order objects aren’t accepted forreturn/exchange due to the fact those are decided on your measurements whilst you place the order. Hence those can’t be accepted again for a return/exchange or a refund
Made on order items are specifically made for your self . These orders are non returnable whatsoever.
No Return/Exchange/ or credit word on made on order items is possible.
How lengthy does it take to procedure a return?
It takes everywhere among 5 to 15 operating days after we’ve got received the return. This is because they visit a different facility after which they’re checked after which processed. On busier times, it may take even longer.
Damage in the post:
All items are checked before they’re posted . We aren’t responsible for the harm in the post.
Cancellation:
Cancellation of your order will rely on whether or not your order has been shipped or now no longer. Usually, cargo takes location inside one commercial enterprise day. Hence, we come up with the opportunity to cancel your order at a much in advance stage. If that is the case, please ship us an order cancellation request. However, in case your order has been shipped, we can now no longer be capable of cancel it. You have to follow return policy procedure
We will accept
cancellations to an order given it has now no longer been dispatched. All cancellations have to be dispatched through electronic mail to info@saslondon.co.uk or through phone. In each instances a cancellation range might be issued as that is to be retained through the client in case of query.
If the order has already been dispatched clients have to observe the process the Returns Policy above. If the proper process isn’t followed, the Customer will continue to be chargeable for the total price.
Credit
Card Payments If you offer credit score card information for an order you’re agreeing that any destiny invoices perhaps additionally be charged to the identical card, we can continually advocate of this in advance.
Trade
Descriptions Act Every care is taken to make sure that each one the descriptions at the web page are accurate.